Care Guide

Nicki Hoyne uses high quality materials. To enjoy your Nicki Hoyne collection shoes and trainers for a long time, we recommend to take note of the following care information. 

Our high quality products are the result of material research. Slight variations in prints, finishes, colours is normal for the natural suede, pony hair and leather we use.

  • Avoid contact with materials that may transfer their colour pigment onto your shoes.

  • Always store your shoes in the box provided when not in use. 

  • Shoes should be stored away from humidity and sources of heat. 

  • Clean your shoes by gently wiping with a soft damp cloth and dry immediately. Do not use any cleaning product.

 

We may be able to help with repairing your shoes or trainers, please contact us with your original order via the repair page: here

 

SUEDE

  • Suede needs the appropriate protector to help guard against water marks and stains. Any reputable suede protector will work, we often use Crep Spray or Spray Doctor. Test it first on the most hidden part of the shoe.

  • Keep out of sunlight as this may cause discolouration.

  • Shoes should be stored away from humidity and sources of heat.

 

LEATHER

  • Leather is a natural material, it can age with time and use and needs to be cared for to maintain its optimum condition.

  • Clean the leather by gently wiping with a soft damp cloth and dry immediately. Do not use any cleaning products and avoid scratching the leather, as this cannot be repaired.

 

GLITTER

  • The glitter texture may have some surface loss in wear. This is not a fault, it is natural wear and tear. Glitter cannot be re-applied.

  • We advise taking care not to rub against surfaces and against treating with any liquids containing alcohol as this may damage the finish. 

 

PONY HAIR

  • To clean the hair, brush delicately in the direction of the hair to remove loose dirt. Then, using a damp cloth, gently rub the fur being sure to avoid excessive moisture.

  • Keep out of sunlight as this may cause discolouration.

 

TEXTILE

  • Cleaning advice will vary for different textiles, check the product page for further details.

  • Bridal Pearlescent Ivory styles, this material cannot be repaired if scratched or badly scuffed. To clean gently wiping with a soft damp cloth and dry immediately.

 

CRYSTALS/STUDS

  • Please take care with your Moment and Bon Bon styles.

  • Bon Bon studs, in some cases we can repair scratched studs by colour matching, but we cannot replace missing studs.

  • Moment crystals, in some cases we can replace missing crystals. We advise not to wear with any long lacey or delicate materials as they can catch on the crystal claws.

 

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